Welcome to Agostinho Gardens. These terms and conditions outline the rules and regulations for the use of our services and website. By engaging with our services, you agree to these terms in full.
Services Offered
Landscape Services
Landscape Construction
Custom garden design implementation
Hardscaping and softscaping
Garden structure installation
Landscape Design & 3D Renders
Professional garden planning
3D visualisation of proposed designs
Detailed project specifications
Garden Maintenance
Regular garden care
Seasonal maintenance
Plant health monitoring
Specialised Services
Professional Pruning
Tree and shrub maintenance
Health-focused trimming
Structural pruning
Garden Lighting
Installation of garden lighting systems
Energy-efficient solutions
Automated lighting controls
Irrigation & Water Management
Smart irrigation systems
Water conservation solutions
System maintenance and repair
Plant Care Services
Pest Treatments
Integrated pest management
Organic and chemical solutions
Preventive treatments
Insecticide & Herbicide Application
Safe and controlled application
Environmentally conscious solutions
Targeted treatment plans
Synthetic Turf Installation
Professional installation
Quality materials
Long-lasting solutions
Payment Terms
Accepted Payment Methods
Cash payments
Credit Card transactions
Bank Transfer
PayPal (subject to 5% surcharge)
Payment Policies
All prices are exclusive of VAT unless otherwise stated
Payment terms will be specified in individual service agreements
Deposits may be required for large projects
Final payment is due upon completion of services
Late payments may incur additional charges
Service Guarantees
Plant Warranty
Plants purchased through our service come with a warranty, subject to:
Irrigation system installation by our team
Proper maintenance as per our guidelines
Regular service schedule adherence
Warranty claims must be reported within 7 days of issue detection
Installation Guarantees
Trees with irrigation systems installed or configured by us come with a 1-year guarantee
All workmanship is guaranteed for the specified warranty period
Guarantee covers:
Installation quality
System functionality
Plant health and establishment
Scheduling and Cancellations
Appointment Policy
Clients may cancel scheduled meetings at any time without charge
For logistical work involving transport, 24-hour notice is required
Garden maintenance schedules are assigned within our business hours
Emergency services are prioritised for existing customers
Emergency Services
Priority given to existing customers
Additional charges may apply for:
After-hours service
Non-customer emergencies
Special equipment requirements
Weather Conditions
Service Adjustments
Heavy maintenance work is suspended during rainy conditions
Our team will still conduct brief inspections during adverse weather
Services will be rescheduled to ensure optimal conditions for work
Weather-related cancellations will be communicated promptly
Safety Protocols
Work will be suspended if conditions pose safety risks
Alternative arrangements will be made for affected services
Regular weather monitoring for service planning
Property Access and Security
Access Protocols
All property access codes are securely stored
All visits are logged for security purposes
Our team will:
Ring the bell to announce arrival
Minimise noise and disruption
Respect property boundaries and privacy
Follow security protocols
Privacy and Security
Client information is kept confidential
Access codes are encrypted and securely stored
Visit logs are maintained for security purposes
Staff are trained in privacy and security protocols
Waste Management
Regular Maintenance
Regular maintenance waste is included in subscription services
Special project waste may incur additional charges
All waste is disposed of at certified and approved facilities
Special Projects
Additional charges for:
Large tree removal
Major landscaping projects
Special waste disposal requirements
Waste disposal certificates provided upon request
Water Management
Conservation Practices
We implement efficient water usage practices
Irrigation systems are optimised for minimal water consumption
We utilise:
Strategic irrigation planning
Automated timers
Water-efficient techniques
Smart irrigation controls
System Maintenance
Regular irrigation system checks
Leak detection and repair
System optimisation for water efficiency
Seasonal adjustments
Intellectual Property
Content Rights
All content on this website is the property of Agostinho Gardens
This includes:
Text and graphics
Logos and images
Design concepts
Service documentation
Usage Rights
Client projects remain client property
Design concepts are licensed for client use
Photographs may be used for portfolio purposes
Changes to Terms
Modification Policy
We reserve the right to modify these terms at any time
Changes will be effective immediately upon posting
Clients will be notified of significant changes
Continued use of services implies acceptance of changes
